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Alpha Tyranius
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Posted - 2010.04.19 12:07:00 -
[1]
The issue:-
I knew I would not have a chance to play EVE for a while and had over 1 month left on my subscription.
So I placed a 12hr skill in the queue, along with a 25 day skill.
After the month I knew my subscription had expired...
Two months on I reactivated my account and both skills still showed in the training queue? After 5 mins the 12hr skill disappeard (completed) but the 25 day still shows with 25 days to train?
I know that should have finished before my account expired.
Anyone had this happen or advise on how to get this resolved?
Most appreciated.
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Alpha Tyranius
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Posted - 2010.04.19 16:49:00 -
[2]
Cheers Estel,
Wasn't sure if the petition bit was the place to start - opened now, hope they work it out soon 
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Alpha Tyranius
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Posted - 2010.04.20 10:36:00 -
[3]
I was thinking maybe I didn't hit apply, but if I hadn't applied would the skills still show in the queue once I'd logged out/in?
I'd let my account expire late last year too, with two items in the queue, and upon reactivation the second item didn't get honoured...but as it was a smaller training time I didn't feel the need to escalate..
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Alpha Tyranius
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Posted - 2010.04.20 12:23:00 -
[4]
Well the official response from the petition was that they can see via the logs that the 1st skill I was training finished on the day of my reactivation and that the second started after...so they don't see a problem.
Oh well, nevermind, looks like I'll leave the game behind - my main reason for getting involved was that even if I didn't get a chance to play I could pick up where I felt my character would be after an expire, but this doesn't appear to be the case...shame but bye bye EVE after this subscription ends.
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Alpha Tyranius
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Posted - 2010.04.21 19:00:00 -
[5]
 Originally by: Estel Arador
Petition it.
If you what you say is correct GMs will fix it.
Well I did go through the motions of cancelling my subscription and was then very pleased to find that they re-looked at my petition
In retrospect I could have given the approx dates, but didn't have them at hand.
Anyway - they could see that my Cruise missile V should have completed within the time before my account expiry and bumped it up from IV to V, they were also kind enough to give me back the training time, since reactivation, (couple of days) where I was still training that skill and placed it into another for me.
Happy days...cheers all.
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